Xibei Founder Jia Guolong Confronts Pre-Made Dishes Storm: Store Closures, Consumer Backlash, and the Future of Chinese餐饮 Investments

7 mins read
January 17, 2026

Summary: Key Takeaways from Xibei’s Crisis

– Xibei (西贝), a leading Chinese餐饮 chain, is closing 102 stores (30% of its network) amid a severe sales decline of 40-60% over four months, signaling deep operational challenges. – Founder Jia Guolong (贾国龙) firmly denies using预制菜 (pre-made dishes) in门店, citing national definitions, but faces public skepticism and consumer backlash over transparency issues. – The company expended over 300 million RMB on consumer coupons to stimulate traffic, yet profitability remains squeezed, with net margins around 5%, highlighting cost structure vulnerabilities. – Jia Guolong’s personal leadership style and the central kitchen model are under scrutiny, raising questions about corporate governance and risk management in founder-led Chinese enterprises. – The预制菜 controversy at Xibei reflects broader regulatory uncertainties and shifting consumer preferences, impacting investor sentiment toward Chinese餐饮 equities.

The Unfolding Crisis at Xibei: Store Closures and Financial Turmoil

In a dramatic move that has sent shockwaves through China’s餐饮 industry, Xibei (西贝) founder Jia Guolong (贾国龙) confirmed the closure of 102门店, representing nearly one-third of the chain’s footprint. This decision, announced via social media in January, underscores the severe financial strain triggered by a four-month sales plunge of 40-60%, as revealed in an exclusive interview with Chinese media. Jia Guolong’s poignant statement—”We don’t beg others; we rely on ourselves, fighting for 125 days straight”—captures the desperation of a brand once synonymous with premium Chinese casual dining. For investors, this development is a stark reminder of the volatility in consumer-facing sectors, where operational missteps can rapidly erode equity value.

A Drastic Measure: Closing 102 Stores

The store closures, slated for completion in the first quarter, aim to stem losses from plummeting customer traffic. Jia Guolong emphasized that all affected employees would receive full wages, and customer储值卡 (stored-value cards) would remain valid or refundable—a costly but necessary gesture to maintain brand integrity. However, the scale of the shutdowns raises red flags about Xibei’s liquidity and long-term viability. According to market analysts, such aggressive restructuring often precedes deeper financial distress, potentially affecting supplier relationships and franchisee confidence. In China’s competitive餐饮 landscape, where giants like Haidilao (海底捞) have also faced closures, Xibei’s move signals a sector-wide contraction amid economic headwinds.

Sales Plunge and Consumer券 Impact

To counteract the sales decline, Xibei deployed over 300 million RMB in consumer券 (coupons), a strategy that temporarily boosted traffic but exacerbated financial pressure. Jia Guolong admitted that post-coupon sales in January dropped 50% year-over-year, indicating that pricing alone isn’t the panacea. He argued, “Not everything is better with lower prices; you get what you pay for,” highlighting Xibei’s focus on quality over cost-cutting. For institutional investors, this underscores the delicate balance between volume and margin in餐饮 equities. The预制菜 controversy at Xibei has further complicated this dynamic, as consumer distrust over food preparation methods has led to a tangible hit on revenues, with some门店 experiencing drops of up to 60%.

Navigating the预制菜 Quagmire: Definitions and Discontent

At the heart of Xibei’s troubles lies the预制菜 (pre-made dishes) debate, a hot-button issue in China’s餐饮 sector that has ignited consumer outrage and regulatory scrutiny. Jia Guolong insists that Xibei门店 do not serve预制菜 as defined by national guidelines, which categorize them as industrially processed foods requiring minimal preparation. However, public perception diverges, fueled by influencers like Luo Yonghao (罗永浩), who have criticized the lack of transparency. This disconnect has plunged Xibei into a credibility crisis, with online vitriol accusing the chain of misleading customers. For equity markets, the预制菜 controversy at Xibei exemplifies how regulatory ambiguities can translate into market risk, affecting stock performance for companies reliant on consumer trust.

Regulatory Frameworks vs. Public Perception

China’s State Administration for Market Regulation (国家市场监督管理总局) has issued notifications on预制菜 definitions, but these lack legal enforceability, creating a gray area for businesses. Jia Guolong stated, “When society hasn’t reached a consensus on预制菜, we follow the state’s authority.” Yet, this stance has backfired, as consumers demand greater disclosure, akin to mandatory ingredient lists in packaged foods. The case mirrors broader trends in Chinese equities, where environmental, social, and governance (ESG) factors, including transparency, are increasingly priced in. Investors must monitor potential regulatory shifts, as standardized预制菜 labeling could mitigate reputational risks but also impose compliance costs on companies like Xibei.

Xibei’s Transparency Pivot and Market Response

In response to the backlash, Jia Guolong pledged a “transparency offensive,” vowing to公开 (publicize)食材 sourcing and production processes. For instance, he detailed that黄米凉糕 (yellow rice cake) is made fresh in门店 from raw rice, avoiding central kitchen预制. This move aims to rebuild consumer confidence, but skepticism persists, especially after revelations about微波炉 (microwaves) used for thawing and high-end rational ovens in kitchens. From an investment perspective, Xibei’s efforts highlight the growing importance of operational transparency in valuing餐饮 stocks. Companies that proactively address consumer concerns may gain a competitive edge, as seen with rivals like老乡鸡 (Laoxiangji), which earned praise for disclosing预制程度 (preparation levels).

Central Kitchens and Cost Structures: A Business Model Analysis

Xibei’s reliance on央厨 (central kitchens) has come under scrutiny, with Jia Guolong defending them as tools for stability and safety rather than cost reduction. He traced the model’s evolution since 2008, when Xibei adopted it for粗加工 (rough processing) like vegetable peeling, expanding to facilities in Shanghai, Beijing, and Shenzhen. However, the recent调改 (adjustment) shifted some production back to门店, reducing costs by eliminating packaging and logistics expenses. This pivot raises questions about the efficiency of centralized supply chains in餐饮, a critical factor for investors assessing scalability and margins in Chinese equities.

The Evolution of Xibei’s Supply Chain

Jia Guolong explained that央厨 ensure consistency across Xibei’s 300-plus门店, particularly for商场店 (mall stores) with space constraints. He cited partnerships with冷链 (cold chain) providers like新夏晖 (New夏晖), a顺丰 (SF Express) subsidiary, to guarantee seamless transport. Yet, the预制菜 controversy at Xibei has exposed vulnerabilities: for example, frozen西蓝花 (broccoli) sparked outrage over保质期 (shelf life), though Jia Guolong noted organic sourcing at premium prices to meet export standards. For fund managers, this underscores the trade-off between quality control and cost efficiency in餐饮 operations. Companies that over-invest in供应链 (supply chain) infrastructure may face rigidity in adapting to consumer trends.

Comparative Efficiency with Industry Standards

In contrast to Xibei’s approach, many Chinese餐饮 chains use央厨 extensively to lower labor and rental costs, boosting profitability. Jia Guolong countered that Xibei’s net profit margin hovers around 5%, citing high人工 (labor) and房租 (rent) expenses despite scale advantages. He invited scrutiny of financial statements, asserting, “Our accounts can withstand any audit.” This transparency is rare in privately held Chinese firms but resonates with institutional investors seeking credible data. Benchmarking against publicly listed peers like百胜中国 (Yum China) or呷哺呷哺 (Xiabuxiabu) reveals that operational leverage from centralization is key to equity returns, making Xibei’s model a case study in balancing quality with financial health.

Leadership Under Fire: Jia Guolong’s Management and Governance

The预制菜 controversy at Xibei has thrust Jia Guolong’s leadership into the spotlight, revealing both strengths and weaknesses of founder-driven enterprises. In the interview, he admitted to being “impulsive” and “outdated” in handling the crisis, acknowledging internal doubts about his网感 (online savvy). Yet, he remains defiant, drawing parallels to global founders like Steve Jobs and Elon Musk who wield absolute authority. For corporate executives and investors, this highlights governance risks in Chinese companies, where concentrated decision-making can amplify crises but also enable rapid pivots.

Founder-Led Dynamics and Decision-Making

Jia Guolong, as founder, majority shareholder, and CEO, embodies the权责利 (rights, responsibilities, and benefits) alignment he champions. He stated, “When profits come, I’m the biggest beneficiary; when problems arise, I’m the biggest payer.” This structure has fueled Xibei’s growth over three decades but now poses challenges, as evidenced by the abrupt store closures and public relations missteps. In Chinese equity markets, founder-led firms often trade at premiums due to visionary leadership, but events like Xibei’s downturn remind investors of the perils of overreliance on individual personalities. Boards and minority shareholders may push for more robust governance mechanisms to mitigate such risks.

Implications for Corporate Stability and Investor Confidence

The crisis has prompted internal discussions about去贾国龙化 (de-Jia Guolong-ization), though he rejected stepping aside, citing the need for frontline leadership during turmoil. He remarked, “I can die on the battlefield, but not be wronged to death.” This rhetoric underscores the emotional stakes in family-owned businesses, which dominate China’s餐饮 sector. For institutional investors, assessing management depth and succession planning is crucial when allocating capital. Companies with diversified leadership teams, as seen in global餐饮 conglomerates, may offer more resilience, suggesting that Xibei’s saga could spur governance reforms across Chinese equities.

Investment Implications for China’s餐饮 Sector

Xibei’s struggles offer critical lessons for sophisticated investors monitoring Chinese餐饮 equities. The预制菜 controversy at Xibei is not an isolated incident but part of a broader consumer shift toward transparency and quality, influenced by social media and regulatory evolution. As China’s economy navigates post-pandemic recovery,餐饮 stocks face headwinds from rising operational costs and changing dining habits. Investors should scrutinize companies’ adaptability to these trends, with a focus on supply chain resilience and consumer engagement strategies.

Assessing Risks in Consumer-Facing Equities

Key risk factors include regulatory uncertainty around预制菜 standards, which could lead to compliance costs or reputational damage. For example, if China mandates预制菜 disclosure, companies like Xibei may need to overhaul labeling, impacting margins. Additionally, consumer sentiment, as measured through platforms like大众点评 (Dianping) or小红书 (Xiaohongshu), can swiftly affect sales, as seen in Xibei’s 50% January drop. Investors are advised to diversify across餐饮 sub-sectors, such as quick-service restaurants or premium dining, to hedge against volatility. Data from the China Hospitality Association (中国饭店协会) indicates that sector-wide growth is slowing, emphasizing the need for selective stock-picking based on operational efficiency.

Strategic Adaptations for Long-Term Viability

Forward-looking companies are investing in digitalization, sustainable sourcing, and hybrid models that blend central kitchen efficiency with fresh preparation. Jia Guolong hinted at such adaptations, mentioning increased customer outreach and menu adjustments. For fund managers, this signals potential turnaround opportunities if Xibei can leverage its brand equity to regain trust. However, the high cash burn from store closures and coupon campaigns necessitates careful liquidity analysis. Investors should monitor Xibei’s financial disclosures and peer comparisons, using tools like Bloomberg or Wind for real-time data on Chinese餐饮 ETFs.

Synthesizing the Xibei Saga: Insights for Global Investors

The预制菜 controversy at Xibei encapsulates the intricate challenges facing Chinese餐饮 enterprises, from regulatory gaps to consumer activism. Jia Guolong’s candid revelations—from the 3-billion-RMB coupon spend to his terse remark to Luo Yonghao (罗永浩), “Lao Luo, you’re too bad”—provide a rare glimpse into the pressures of leading a beloved brand through crisis. For business professionals and institutional investors, this case underscores the importance of due diligence beyond financial metrics, incorporating ESG factors and management quality into investment theses. As China’s capital markets evolve, companies that prioritize transparency and agility will likely outperform, offering attractive alpha in a volatile landscape. To stay ahead, subscribe to market updates and engage with expert analysis on platforms specializing in Chinese equities, ensuring informed decisions in this dynamic sector.

Eliza Wong

Eliza Wong

Eliza Wong fervently explores China’s ancient intellectual legacy as a cornerstone of global civilization, and has a fascination with China as a foundational wellspring of ideas that has shaped global civilization and the diverse Chinese communities of the diaspora.